Bassingbourn Surgery

The service , or lack of is absolutely appalling . When poorly and needing to see a doctor you have to wait at least 10 days, generally longer. On several occasions we have had to go to A&E to get treatment. Bassingbourn practice is closed at lunchtime and for 2 half days during the week which is unacceptable and the reason its so hard to get an appointment Im sure. I would not recommend either Bassingbourn or Ashwell and will be registering elsewhere, Which is a shame as I have been a patient in Bassingbourn for 46 years but have absolutely no faith in the staff or the manner in which it is run.
Nov 8th, 2022

Brilliant Doctors. I registered here during covid, I have so far sent 3 econsults and they have all been replied to the same day. Both Doctors I've spoken to have been fantastic and caring.
May 28th, 2022

Admin team (shared with ashwell) ruin this surgery- despite it being literally on my road Im planning on switching to one far away as Im so fed up with them not confirming prescriptions the the pharmacy, having extremely restrictive times where reception/ dispensary will take a call (e.g. to chase your already requested prescription you can only call between 10am-12). Its an utter shambles. Im on a long term prescription that hasnt changed in years and yet still I have to miss doses because they dont renew prescriptions in a timely manor. Its also inconsistent on how and when they let you make an appointment- if you can go elsewhere I would advise it Im afraid.
Apr 17th, 2021

Wonderful people. Very caring warm and compassionate. Exceptional.
Sep 20th, 2020

So priviliged to have this as our local GP surgery. Exceptionally lovely office staff who always make time for a friendly word. Doctors and nurses all professional, supportive and patient too. I particularly appreciate how kind and supportive they've been when I've called to request an emergency appointment for my infant son.
May 7th, 2019