Collectors Prints
Hours
Chamber Rating
-
Tom
Sep 11th, 2020 -
Jonathan Bradley
I cant begin to explain how poor my experience of this company has been. I ordered a framed print on 5th December (nearly two months ago) with guaranteed pre-Xmas delivery. Luckily it wasnt a present, as the print never arrived and was lost in transit...! Arguably this isnt Collectors Prints fault - however, what has followed has added insult to injury. When we were eventually sent our replacement print, imagine my disappointment to find it was in the wrong frame! More delays and hassle to get the print returned and reframed ... and we have finally received it back again - this time looking like its been framed by a three year old! The glass looks warped and there is gaps between the frame and glass in two places that you can fit your finger in! The tape on the back overlaps the frame, and is clearly visible. And supposedly this has been through some form of quality check!? After all the hassle, delays and inconvenience they have caused, to send a picture in this state just tops off a thoroughly dreadful experience. Now cant get through to anyone on the phone to get this sorted, and the voicemail is full. Absolutely disgraceful customer service and I regret the day I placed an order with them!!
Jul 26th, 2020
Contact Info
- (176) 324-2770
Questions & Answers
Q What is the phone number for Collectors Prints?
A The phone number for Collectors Prints is: (176) 324-2770.
Q Where is Collectors Prints located?
A Collectors Prints is located at 60 High St, Bassingbourn, eng SG8 5LE
Q What is the internet address for Collectors Prints?
A The website (URL) for Collectors Prints is: https://www.collectorsprints.co.uk/
Q What days are Collectors Prints open?
A Collectors Prints is open:
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Q How is Collectors Prints rated?
A Collectors Prints has a 3.0 Star Rating from 2 reviewers.
Hours
Ratings and Reviews
Collectors Prints
Overall Rating
Overall Rating
( 2 Reviews )Tom on Google
Jonathan Bradley on Google
I cant begin to explain how poor my experience of this company has been.
I ordered a framed print on 5th December (nearly two months ago) with guaranteed pre-Xmas delivery. Luckily it wasnt a present, as the print never arrived and was lost in transit...! Arguably this isnt Collectors Prints fault - however, what has followed has added insult to injury. When we were eventually sent our replacement print, imagine my disappointment to find it was in the wrong frame! More delays and hassle to get the print returned and reframed ... and we have finally received it back again - this time looking like its been framed by a three year old! The glass looks warped and there is gaps between the frame and glass in two places that you can fit your finger in! The tape on the back overlaps the frame, and is clearly visible. And supposedly this has been through some form of quality check!? After all the hassle, delays and inconvenience they have caused, to send a picture in this state just tops off a thoroughly dreadful experience. Now cant get through to anyone on the phone to get this sorted, and the voicemail is full. Absolutely disgraceful customer service and I regret the day I placed an order with them!!