Prime Opticians

I needed to see an optician within 48hrs for an issue with my sight. I didn't need a test. Boots were booked up so I tried a few others and Prime had a slot I could make. I tried booking online but I could not finish the task. The 'Confirm' button did nothing! I went into town anyway to find another, but since I was passing Prime I knocked on their door at 08:53 (09:00 opening) and was told they are not open. (I gathered that by the 'CLOSED' sign on the door). I mentioned the issue online and it was dismissed out of hand. Then I was told the optician would not be in until 09:30. The woman in this branch (Basingstoke) was curt to the point of being rude. I went to boots and they had a cancellation later on in the day. Never going to Prime again!
Feb 28th, 2023

Great Service, no pressure, friendly staff and Opticians. No waiting and quick delivery of my glasses. Highly Recommend.
Feb 21st, 2023

Great opticians very friendly and efficient and calm atmosphere Everything explained very clearly good eye test really happy with glasses .Highly recommend
Feb 21st, 2023

Use these guys for my clients who want more 'exclusive' frames and they have never once failed to deliver although sometimes delays due to stock availability with suppliers. Fantastic service and quality on delivery!
Jan 15th, 2023

Prime Opticians, Basingstoke, delightful, professional, helpful.
Nov 15th, 2022