ASK Italian

The experience was dreadful, terrible service, we waited an hour for starters then another hour for our mains then 2 courses were incorrect so needed to be made again, not once did anyone check on us to offer complimentary drinks or to see if we were ok, we had the same experience when we visited in October 2022, such a shame!
Apr 30th, 2023

Was slightly worried about going to an Italian Restaurant Chain as I cook lots of Italian food as taught by my Calabrian mother-in-law. However, my rules for Italian restaurants are: never have Pizza or Pasta and it works. I had Calamari and asked for a small salad not on the menu to be prepared. My partner had salad from the menu. The Calamari was really good and I'm very fussy about same. Cooked differently to the way I do it, but not your usual onion ring type version which is usually horrendous. Salad was good. Wine was OK - not wonderful but good enough. The service was excellent and I'm wondering if ASK noted the quite bad reviews on here and had some training actioned. I follow the premise there are no bad staff only bad trainers. So 5 stars for the service - couldn't have been better. The atmosphere is to be expected in this sort of chain and not good for a romantic setting. So well done.
Apr 29th, 2023

worst place to walk in and eat ... always refuse place if you aren't a couple or with kids even though the whole place is more or less empty
Apr 26th, 2023

Didn't get asked how our food was and we was enjoying a cuppa at the end and was asked if we want anything else in the last 5 mins felt like they wanted us out. Very rude
Apr 10th, 2023

Ask, used to be our go to restaurant in town, unfortunately, this is now no longer the case. The service levels have dropped dramatically, food is missed from order and taking a long time to serve despite half the restaurant being empty. The quality of the food has taken a nose dive, where the calamari once used to be crisp and hot, now it is chewy and soggy. Pizza toppings strewn on one side, under cooked and cold. Our waitress was sweet, but unfortunately, she couldnt stop the mistakes happening or the poor quality food. Shame really.
Mar 31st, 2023