Jonathan Williams Independent Funeral Directors

Jo and her team were very professional and caring from start to finish, from initial meeting to helping make all the necessary arrangements culminating in a beautiful service for my mum Pat.
Jan 22nd, 2023

I couldnt have asked for more. I made arrangements to use this funeral home before my mum passed away and Jonathan and Jo were so empathetic and kind. I felt confident that my mum would be taken care of. Unfortunately my dad passed away unexpectedly 9 days later before we could have my mums funeral. When I contacted Jo she went above and beyond to adjust the arrangements we had in place already and to ensure my mum and dad had a joint funeral that we wanted. Jo kept me updated and guided me throughout the whole process and I want to highlight how much Jos calming nature put me at ease every time I spoke to her. Having never had to deal with a death so close to me I was completely lost with the process. Jo and Jonathan honestly made the entire process seemless. Thank you so much!
Sep 26th, 2022

After a poor start with another funeral director we rapidly changed to Jonathan Williams, an independent funeral director offering a personal service. From our first telephone call we immediately had confidence that the funeral would go well. We were given sound advice and were recommended an excellent local printer for the order of service (colourinc) and excellent local florist (Nicci-g). We were kept up to date with arrangements, and were pleased with every aspect of their service. Would highly recommend this company who made the sad process of organising a funeral so much easier and less stressful.
Jul 29th, 2022

Would not recommend Jonathan Williams, fine when they are getting your money but the aftercare from Jo has been terrible, she is very unprofessional and rude and needs to remember that services rely on reviews and recommendations and based on her bad manner alone i would not recommend this company. UPDATE: Jonathon Williams I can assure you my review is very genuine, and we can prove to google we used your services you have not been contacted as you can imagine it is a very difficult time for our family and furthermore something that happened this week with yourselves has added to our displeasure. I have removed the amount paid for the funeral as that was not the Exact amount paid and was an approximation, I would now like you to think about the aftercare you give to people following a funeral because your service should be from start to finish, my review reflects my experience not that of others so you may well have been good with others in the past
Sep 3rd, 2022

Jo was excellent from the, start answering many questions even before we had committed to using her services. So compassionate and totally understood what we needed. My father was still alive when we first spoke as he had been moved into a hospice with only days left. I was very distressed as I had never organised a funeral. My husband realised I could not cope and called Jo and she helped guide us through what could have become an unbearable situation. The morning my father passed away she was there with her amazing service. She guided us through every process.... And one thing I love the most about Jo is the fact she broke down all the costs and explained everything with out judging our choices when we visited her the following week . She arranged exactly what we required she also helped us with suggestion of florist and vicar... Both things I would have over looked. Funeral was amazing Jonathan lead the service with the help of the vicar on the day... Both such lovely people. Also lovely young lady on reception who answered a question when we were not sure if we could leave my father's wedding rings on for cremation... She offered the answer before we had realised we were asking the question while Jo was with my fathers body checking something for us. Would recommend to anyone to use their services.
Jul 7th, 2022