Costa Coffee

Of all the Costa's I've visited, this one has THE most friendly and helpful staff. Great vegan options now also.
Feb 8th, 2023

I rotate in Basingstoke often and the service is always really good! All the coffee is good but whenever this guy with brown hair is making the drinks in the morning I KNOW Im getting a good coffee. 9/10 mocha tastes burned sometimes but we move regardless. Its a risk Im willing to take. Vegetarian options: We all know the vegan toasties slap
Feb 6th, 2023

Amazing service as usual! Food cooked quick and drink hot. When I lifted the tray and spilt it (due to a fasting blood test and feeling light headed) they cleaned up, tried to give me fresh food and new drink and carried the tray for me. The young lady doing drinks also carried drinks for another lady who had a walker and asked if she can do anything else to help. Amazing personal touch despite being busy.
Jan 13th, 2023

Oct 8th, 2022

This Costa is in a hospital. Its grubby. The tables dont get cleared. There are spillages all over the place that dont appear to get cleaned up. The staff are busy to be fair but thats no excuse. The tables are very close together and in Covid times this makes for an uncomfortable experience. My hot chocolate was made with water and not milk and my toastie didnt even turn up. Full refund for both. This is not a great example of an eatery that primarily caters to hospital staff, hospital visitors and patients. Yuk!
Oct 7th, 2022