Kervan Kitchen

Went here for double birthday celebration on 24/04, a Sunday, at around 1300 with a party of 9, 4 of whic were children . Service was wasn't the best but not particularly bad. Waiters were friendly but I'd say customer service was the expected minimum and the atmosphere was pretty flat. The restaurant was at about 15-20% capacity and seating was arranged for the waiters convenience rather than customer experience as there was enough room to not have to sit as closely with other guests but I'm sure there are reasons for justifying either way, just my own preference. Drinks were served shortly after arrival , my beer was served in a cracked glass and I was offered a replacement once spotted. The meal was great but the salad was wasted on so many plates around the restaurant from observation. A lot of unnecessary wastage. I had the mixed shish with fries as a side. Maybe a small rethink in the menu, ie. salad or ....... would be a good idea. The meat was beautiful and worthy of a higher price tag than your average kebab House. Dessert came out in a cracked dish..... After the glass being cracked and the chance of having two cracked items I'm sure a bit of quality control is needed as also the cutlery looked like it had done the rounds. Replenishing would enhance the customer experience. Scratched up table ware detracts from the food you serve beautifully presented on grey slate plates. Also more suitable children's tableware would be a good idea. Not bad all round and a good choice if you're in the area but realistically a little over priced. Some improvements needed for sure but worth a go, I'm sure they will come. Kid-friendliness: The kids menu is pretty standard but then kids aren't always the easiest to cater for.ore suitable children's tableware is needed I think. The kids enjoyed the food but think seating could of been better thought out.
May 4th, 2023

Food : 4/5 | Service : 3/5 | Atmosphere : 3/5 More
Apr 29th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 Recommended dishes Mixed Grill Platter, Baklava Parking space Plenty of parking Parking options Free parking lot More
Apr 29th, 2023

Excellent service and good food
Apr 27th, 2023

Recommended dishes Mixed Grill Platter Dietary restrictions accommodated Not sure More
Apr 23rd, 2023