Basildon University Hospital -Department of Dermatology

Waiting over an hour to see someone. Patients turning up after and being seen before me. Wasnt told there was a wait until I asked, then was told over an hour wait.
May 3rd, 2023

trying to call them i wouldnt bother they dont answer the appointment and procedure was amazing but recently received a referral letter for another hospital and its been 5 weeks and trying to find out my results and why im being referred else where after the op well you can imagine everything running through my mind. no point in telling people if you dont get a call with your results then call us they never bloody answer the phones when the C word is mention peoples mental health drops with worry and they keep you hanging like everything is hunky dorey! service is a joke and basildon need to sort it out
Apr 9th, 2023

The lady who worked on the switchboard 14.02.22 around 2pm is very rude and continuously cut me off.
May 2nd, 2022

They have cancelled my son's appointment. I just can't get through on the phone and this includes them picking the phone up and putting it straight down again. Unbelievable! Rang their department directly and they just plonked me straight back to the line which no one answers, before I had time to protest that it is never answered!
Jan 28th, 2022

Due to GP not giving face to face appointment for my 3 year old granddaughter we had to go via 111 and get an appointment with a doctor through them, The dermatology dept is where you are sent, The staff are excellent and they put GP surgeries to shame!
Nov 17th, 2021