Rowlands Pharmacy Whitmore Way

Absolute joke !! I arrived to collect my persrictpion and had to wait 10mins for the pharmacist to even arrive ! They never pick up the phone when i try and call number of times When I arrive in store they stuff is never ready even when I got the text message , some of the staff have no clue what they do in there , the Australian lady is always very rude and condescending when I'm there enough is enough looking at changing pharmacy
Feb 4th, 2023

Tried ringing 5 times to find out if prescription was in . No answer. Went down an hour later script not in when I said it had been in a week they suddenly found it....incompetent to say the least
Dec 14th, 2022

Ive been trying to order my medication for a week and I call every morning to get hung up on not even saying hello they just hang up the phone
Dec 13th, 2022

Great chemist...nice staff
Dec 4th, 2022

I booked for a flu jab and took time off work. I got there and they said oh we are doing a refurb although they were still open for selling come back Monday. I was paying for the jab to get a time that worked around work. Things go wrong but this is the second time here. The other occasion they admitted they didn't have any doses and made me wait ages for a pharmacist who was late arriving to tell me he didn't have the doses. Basically very poorly run and not capable to pick up a phone to save wasting customers time. I have now booked with a major chain as you cant rely on them for essential services.
Sep 11th, 2022