Arc Systems - IT Support Services

Mar 19th, 2023

Positive: Professionalism, Quality, Responsiveness, Value
Oct 8th, 2021

We have been a client of ARC's now for over 5 years. It started with them providing extra support that our IT Consultant couldnt handle and from there we have gradually moved over to full in house support and hosted services. The service is second to none and our account manager is available 24/7. ARC are honest, open and do everything to work in partnership with us. These are value that as a business we share. They continuously strive to improve our systems (of which are vastly improved from where we were 5 years ago) and work with us to ensure our systems are secure, compliant and accessible. We recommend them highly.
Apr 27th, 2021

We use Arc Systems for all our IT support and requirements. The Helpdesk are always very responsive, are great problem solvers, and the tech team are good at suggesting alternatives and other options for our organisation. When we're after an upgrade or new equipment, the technicians are very aware of our budget restraints and are up for suggesting alternative solutions. Great service all round. Very professional and a pleasure to work with. They're also sensitive to our IT limitations and don't bombard us with tech talk we have difficulty comprehending.
Apr 16th, 2021

We have been using Arc Systems for over a year. The service is exceptional. The support guys fix any tickets in break neck speed and our demands for implementing new projects are always met. I would thoroughly recommend them.
Dec 24th, 2020