Bourn Hall Fertility Clinic, Wickford

I really wanted to write this review because when I was first starting fertility treatment I was referred by my consultant to this clinic. Having looked on Google I saw some bad reviews which put me off. My husband assured me that normally those who had a good experience just got on with things and forgot to leave reviews. The clinic has honestly been nothing but fantastic from start to finish of treatment. The nurses, consultant and lady doing the scans have been amazing, so compassionate, caring and kind. All my appointments have been on time and when Ive needed to contact the nurses they have come back quickly and always pick up the phone if you need to call for an urgent query. Also I had been trying to work my appointments around my work schedule and they were very accommodating with this so it did not impact my job at all. I would highly recommend you to use this clinic you will get the best care. Thank you so much to everyone at Bourn Hall Wickford!
Feb 28th, 2023

Do not use this clinic. No receptionist when you walk in more interested in giving you a mask and taking your temperature not personal at all. Had test done and of course paid for them. Had another scan because I need an op on the nhs I have asked for a copy of the scan and was told until I pay the 200 pound for the scan thats when they will send the letter to my Gp. AVOID THIS CLINIC!
Aug 7th, 2022

Nurses are very nice but other department are only after money. They wanted me to pay money for a service I didnt use. Kept e-mailing and posting me letters. Was terrible at such a sensitive time. I would advise other people to go else unfortunately.
Apr 18th, 2022

Total scam. They tell you it will costs one thing, then when they get you in for a blood test (which they do before any consultation of any type which is crazy) they then called and said it would actually costs X amount more. The increase on what was originally quoted was 2500+. They are meant to be there to help people, but all they do is try and take in as much money as possible!! DO NOT USE, AVOID!! Use the lister fertility clinic in London instead!
Feb 1st, 2021

Nov 4th, 2018