Basildon Borough Council

I have been trying to contact Osmaan Ahmed. The automated system just keeps taking messages but no one bothers to respond. I have just left message no 5. At no point can you speak to a person. Therefore the automated system is not fit for purpose. What does it take to speak to a human being.
Apr 27th, 2023

I would give them less than zero if I could. Silly farce over charging for Green waste. The planning is a waste of time as you can build what you like on certain sites and enforcement on noise nuisance is non existant. A total waste of public funds and should be all voted out.
Apr 16th, 2023

0 stars Anti-social behaviour team. What a disgrace. It's ok for a man to bully intimidate a woman and a toddler screaming abuse through the walls, chucking furniture around like a caged animal. But a toddler making noise on a daily basis and doing washing is anti-social behaviour.
Apr 9th, 2023

Update- was on the phone to them for 4 hours and a lady called Pauline answered and hung up shes done this several times on the past and now I have to wait again just to find out what on earth is going on with my application. They spoke to me on the phone previously and said Im in a council house waiting to be moved which isnt the case clearly so someone had misread something. My case worker Lauren hasnt contacted me for the 11months Ive had my application! Ridiculous that I still havent been accepted to bid or even had my account reviewed. I applied for housing when I was 6 months pregnant. They accepted my application and the after I gave birth to my son I had to re apply as one of the ladys over the phone said I had to. Its been 5 months since that they said they was going to review my application and have delayed it in many ways. I have a 5 month old baby living from a room. He needs a cot and Im unable to get one due to the room Im in being small. You and your service are useless. And so are the rude women on the phones.
Apr 15th, 2023

Basildon council the worst landlord I've ever come across , I have a 2-year old the man that lives underneath has continuously screamed abuse at me through the walls over my toddler making any kind of natural behaviour noises he is even admitted it to Basildon council yet nothing has been done. Not been provided with washing machine adaptions been told, that's what a launderette is for, or get my family to wash my clothes, having to hand wash my clothes in a bath, no understanding or compassion, forced to live in over crowded unacceptable conditions constantly abused and harassed over normal living things, like a toddler making noise or washing clothes. Toddler making noise on a daily basis can be classed as anti-social behaviour and threatened with eviction over washing my clothes.
Apr 8th, 2023