Samantha Smith Lash Artist & Trainer

Bad customer care, Im a loyal customer and had been going to this place for a year but today the disgust and irritation I felt as I left after being palmed off with a below zero attempt on rectifying a set of Russian infills that fell off after four days which left me with less that half of the extensions applied . Everyone needs to earn a wage and wires can get crossed but this salon is run by an experienced lash tech and her juniors follow her lead . Customer care is important and genuine customers , loyal and regulate should be treated with more respect . I will not be returning Service: Eyelash extensions
Apr 3rd, 2023

Honestly the best salon around. I have been going here for years now and wouldn't go anywhere else. Abbie is great at lashing, and is always warm and welcoming as well as the other girls and Lewis in the salon. Had a wonderful pamper session today with Abbie doing my lashes, and then a pedicure with Alex and everyone is so friendly. Sam the owner is lovely, and has been a great mentor when I have been doing my lashes training with her and is also very knowledgeable around aesthetics when I recently had lip filler. Will definitely be pampering myself more! Services: Pedicure, Brow lamination, Eyelash extensions
Mar 6th, 2023

After 4 weeks having Botox injection my wrinkles/mimicks came back :(
Feb 9th, 2023

I went to get multiple services done for my birthday party and i was left heartbroken. The worst of them all was my lashes, I went into the store and immediately felt uncomfortable with the way the desk lady talked to me and I only wanted to book an appointment. Even though I first had a bad impression I didnt want to judge too quickly so I paid for the booking fee and turned up for my appointment a couple days later. On the day of my appointment I sat down on very much dirty and uncomfortable seats even though everything looked clean and neat on the outside. After about an hour and 30 minutes the lash lady was finished and I straight away looked into a mirror and my lashes looked horrendous. I couldnt not believe I paid so much money for such poor looking lashes. I could even complain as the lady was busy with someone else I felted completely neglected and left the salon. When I got home I took the lashes off straight away and I was left with a few lashes from a full and long set of natural lashes I had before the appointment. I DEFINITELY would not recommend this store to others and I was left completely disappointed and heartbroken for my birthday, as I had such positive hopes for this beauty salon.
Jan 25th, 2023

Service: Eyelash extensions
Jan 24th, 2023