Rosebuds Beauty

I had a Swedish massage followed by a facial with Stacey Byford, it was without a doubt the best massage I have experienced. I booked my wife in for the same treatment the following week as everybody should experience this treatment. I will be treating myself again here. Loved the oils and all the elemis products used. Thank you again for being an expert
Mar 11th, 2023

lovely staff very helpful. only went for a patch test but looking forward to booking
Feb 19th, 2023

Absolutely love my luxury pedicure. Totally relaxing and my toes look amazing
Dec 24th, 2022

Best place in Basildon for all your beauty treatments... Nobody does my toes or hands like Josie.
Nov 8th, 2022

I hesitated writing this review since the nail tech is so young, but as a Level 6 Google Map reviewer who only chose this location BECAUSE of the great reviews, my experience is just as valid and deserves to be shared. Unfortunately, the only thing good about my experience was the conversation, but I didn't go to get my nails done for the wonderful small talk. I expect results that I cannot achieve myself at home. I'm especially gutted since this was my fourth time getting my nails done in my life since I'd had terrible experiences as a teenager. My gel removal was not done with a machine, they were buffed off with a nail file. This would have been fine if 1) they were completely removed, 2) if they didn't affect base nail and chafe my cuticles, and 3) if they didn't take so long. If I knew she was going to use a nail buffer, I would have done them at home myself. Two of my cuticles bled and I had to ask for tissue before the blood was just pushed away with the base polish... I actually wanted a clear base and pink tips but since the nail tech was not able to remove all of the gel, the remaining gel had to be covered up with a colour. I also didn't expect the French tip to be so uneven and small despite asking for it to be made larger. Had there been a senior staff member available and had my nail tech not been a teenager, I would have complained in-store, but I was stunned, and just wanted to pay and leave, especially after she smudged my nail when applying cuticle oil and had to re-do the tip. I ended up going straight home, removing the polish and buffing the remaining gel off myself, wasting a whopping 27 and two hours. The age of my nail tech doesn't bother me and I have nothing against apprentices practicing in order to improve, but the nail salon should be aware of the current abilities of their technicians, and make it known that the technician is an apprentice, so that the client can respectfully request a more experienced technician. I start a new job in a few days and I hope you can agree that for 27, I should have walked out with healthier, prettier nails than this... Edit after receiving a response: Hi, thank you for getting back to me. My new job is out of Essex and I fly tomorrow (Wednesday 5th) so unfortunately for me, I won't be here to get a re-do or a refund. Instead, I hope this will be a learning opportunity for her. I wish her luck and diligence in her studies.
Mar 4th, 2023