Providence

Phoned ahead, item confirmed in stock, drive 25mins to collect. Item didnt scan, staff member had to phone someone else to find out cost (15 as per Farrow and Ball website) but told it was 28 is it has more colours. A 28 product not listed on F&B website - this shop are just over charging for 15 one. So sad as I wanted to support independent shop. Go to the F&B shop in Cambridge instead - lovely staff there (and I paid 15 there)
Apr 24th, 2023

Brilliant experience! Member of staff was so helpful when choosing! Thank you
Feb 15th, 2023

Good staff, friendly and helpful.
Jan 22nd, 2023

Visited to buy paint for my entire house and whilst laying out samples on an empty table the only member of staff came and placed a paint chart over the ones Id laid out and began a discussion with another customer. Hope she spent more than we were going to Have now seen the owners response. It was a Saturday afternoon and, no doubt, one of the busiest anticipated times for people to drop in so maybe need to employ more people.? Anyway, I digress, I was at the table with my husband for at least 5 minutes when the customer asked to see a Farrow and Ball paint chart. The MoS brought one over and, having watched what I had been doing (because she was stood at the till right behind me), laid it out and spoke to the other customer. Now, I am no more important than the other customer but this was gobsmackingly rude. I looked over at my husband and rather than confront an unbelievable situation we left. We then went to a fantastic place in Milton where the guy could not have been more helpful and they have a much wider selection of paint. They will get the multi thousand pound order. And, I suspect, will not get their mates to post 5 star reviews to try and redress the balance
Jan 11th, 2023

Very helpful staff and a lovely shop
Jan 3rd, 2023