Well Barton-under-Needwood - Main Street

Visit to pharmacy today, served immediately. Prescription sent from Docs just minutes before, one product not available but delivered later this afternoon and phoned to say it was ready to collect. Excellent service thank you
Mar 8th, 2023

Without doubt the worst pharmacy I have ever had the misfortune to use. Their incompetence seemingly has no bounds, it would be funny if they weren't responsible for dispensing life saving medicines. I will never cross their threshold ever again. One star is far too generous.
Jan 12th, 2023

Been trying to talk on the phone ..no answer for 3 days. Don't want to hang around in shop only to be told my prescription isn't ready (ordered 10 days ago). This Pharmacist should do us all a favour and leave. The current owner gets first prize in the "Worst Business Owner of the Year Award". Going to change to Morrisons in Burton so should you if you possibly can.
Dec 30th, 2022

Called 5 times prior to going in the shop, no one answered any calls. Got in shop queue at 5.15pm they locked the doors at 5.20pm but dont close until 6pm ? Got served at 5.50pm and told they didnt have it in stock. Clearly understaffed and unorganised. Someone answering the phone would possibly mean less people in shop. Staff need help and organisation!!
Dec 19th, 2022

12/10/22 1530hrs. Attended Well Pharmacy Burton Under Needwood today to collect some non prescription medication that the GP asked my wife to take. Waited in a que of four while one lady ran about dealing with customers and observed the pharmacist trying his best not to care and be invisible. Was quite amusing to see that every time the lady serving was about to finish the pharmacist awoke from his slumber and asked Whose next to then promptly hand that customer to the overworked lady behind the counter. This occurred several times and when it was my turn I asked for some medication where he directed me to the front of the shop, when I had turned a round with item in my hand I was now at the rear of the que and he had disappeared back to his spot trying to look invisible again. Thank fully the chap (who was behind me) motioned me forward as I passed him I said to him shocking service. Clearly the pharmacists hearing is far superior to his interpersonal skills, he said what did you say so I repeated it, his reply, If you don't like it you can go somewhere else. I thanked the lady that served me, and thanked the pharmacist informing him he was very rude. Incidentally this is the same chap that arrives about 15-20 minutes after opening time, I was witness to this and him being rude to other customers waiting, he reasoning was I live quite far away, if I leave before traffic I will arrive half hour early, and I am not doing that, So I arrive at this time. Clearly management doesn't give two hoots about their customers. I may return again for the comedy value and to see how badly the pharmacist treats their customers.
Oct 19th, 2022