Marshall Volkswagen Barnstaple

Super service and helpful friendly staff
Apr 21st, 2023

This review is about Marshalls Service Department only. (not Skoda Sales, which was, from our personal experience, dissapointing) We have always been treated with respect & courtesy by the Service Team, and not a fawning, false courtesy either, genuine people who are, well, nice. Our Skoda Kodiaq was in for its 1st oil service & check: the Reception lady had everything arranged and we returned 2 hours later to find the car all ready but for the paperwork, which Marc was completing. He came to the comfy sofa where we waited & explained everything about what the workshop had done & found. All was well & after some pleasant conversation, including where our car was parked, we left. When we found the car, it was shiny clean, in and out, after a complimentary valet. Wow, that's service. 5 stars well deserved, in fact, I'd say; old fashioned courteous service from a thoroughly modern and efficient company. Well done all.
Apr 8th, 2023

Mar 22nd, 2023

Greeted by helpful lady on reception. Told our sales person was with a customer.. so offered a excellent hot chocolate .. Then Josh came to see us.. about our new TIGUAN.. should be with us in the next 4/5 weeks.. Very good service nothing was to much Trouble. He has been keeping us informed about the hole order well done to you Sir.. Willing to recommend Marshall VW. Barnstaple Devon to everyone..
Mar 15th, 2023

Mar 9th, 2023