Bargain Booze Select Convenience

I had an evri parcel delivered there and when I went to collect today on my lunch was told I could not collect in-between 12pm and 2pm as there is only one member of staff on at that time. So I asked if I could go back at 5.30pm after work as they closed at 8pm and was told that would be fine .Went back and found out they had shut! Rude staff and not very "convenient" as the sign says.
Mar 21st, 2023

I never leave bad reviews but wow how rude the staff was today ! The woman serving refused a ladies parcel as she wanted to go home on time. Kept telling her she shouldnt have come in 5 mins before closing, shouting at this loudly over the counter in front of the rest of the customers in shop. Then just shouting loads of un-needed comments to the customer as she walked out. Then she kept having a pop at people walking in, instead is just politely saying theyre closing, shes kicking up a fus because she wants to go home or shell never get out. I get it, we all have a life out of work, but people are coming in during opening hours? Im a manager in hospitality and would never be that rude towards people. Shame youve got a Karen working in ur site.
Mar 19th, 2023

Waited in the queue for ages to collect parcel Apparently they couldnt find my parcel & that Yodel may have collected it even though i only got my email for collection the previous day! Spoke with Yodel & they say the parcel is in store Went back the following day & staff didnt even go look & said they have no parcels as all been picked up. 2 members of staff & only me in store & not 1 would go look. Showed them my email & said id spoken to Yodel but they wouldnt have any of it. Very bad customer service & pretty rude staff!
Mar 16th, 2023

Really bad service!! Was at the shop yesterday and the card reader was talking ages for payment to go though. She stud their behind counter tapping her foot and huffing. I offered to pay in cash as it would be quicker. As I look the 10 not out of my purse she snatched it off me and then give me wrong change was 3.10 short but was so uncomfortable I just wanted to leave so I never did anything. Am never going back !
Mar 8th, 2023

Rude, unhelpful staff. Staff act like theyd rather be sat on death row and they treat customers like theyre inconveniencing them when asking them for assistance in anything that requires them to move. Hilariously ironic to say its a convenience store
Mar 6th, 2023