Luxury Suites near Wembley Stadium

Dec 16th, 2022

Oct 21st, 2022

Very poor. Greedy management, no refund despite their own fault. No manager available on the property. Highly unethical management. 1star is the minimum possible, else they deserve 0 star. I hope Karma hits this property very bad.
Sep 9th, 2022

(Translated by Google) On the reservation (for 3 adults) it said a 40 m2 studio and the one we had (#10) was barely 20 m2, there was no breakfast table and only 2 stools, which we had to use as a breakfast table, using a destroyed sofa that after 2 days they changed for a new one. The first morning the power went out and we couldn't have breakfast. The bathroom sink was clogged. They had a good reaction and fixed both things in the day. Finally, and after protesting, they bought a new sofa and brought it on the third day. The photos on Booking do not describe all these details....I attach 2 photos where you can see that it is not 40 m2 and our "breakfast table"....there were not even 3 stools...it is clear that it was for 2 adults and there was no closet either as the reservation said....we are still waiting for them to respond to our request for a partial refund for failure to comply with what the reservation says..... (Original) En la reserva (para 3 adultos) deca estudio de 40 m2 y el que tuvimos (# 10) era de escasamente 20 m2, no haba mesa para desayunar y solo 2 taburetes, que tenamos que utilizar como mesa de desayuno, usando un sof destrozado que al cabo de 2 das cambiaron por uno nuevo. La primera maana se fue la electricidad y no pudimos desayunar. El lavabo del bao estaba atascado. Tuvieron buena reaccin y arreglaron ambas cosas en el da. Finalmente y tras protestar compraron un sof nuevo y lo trajeron el tercer da. Las fotos en Booking no describen todos estos detalles....adjunto 2 fotos donde se ve que no son 40 m2 y nuestra "mesa de desayuno"....no haba ni 3 taburetes...est claro que era para 2 adultos y tampoco haba armario tal y como deca la reserva....todava estamos esperando que respondan a nuestra peticin de rembolso parcial por incumplimiento de lo que dice la reserva.....
Dec 29th, 2022

(Translated by Google) Apartments that for the price they have expected more. The cleanliness is conspicuous by its absence and also the soundproofing is quite disastrous. It shows that they were rooms in a house that have been renovated with misplaced Ikea furniture. I recommend taking photos before entering as there are things misplaced and broken and thus avoid possible scares with the deposit (yes, they ask for a deposit). The true use of these apartments is only to sleep, if you spend more time it can be overwhelming. In addition, we had problems with the smell of the pipes and everything smelled quite bad. (Original) Apartamentos que para el precio que tienen esperaba ms. La limpieza brilla por su ausencia y adems la insonorizacin es bastante nefasta. Se nota que eran habitaciones de una casa que se han reformado con muebles del Ikea mal colocados. Aconsejo hacer fotos antes de entrar ya que hay cosas mal colocadas y rotas y as evitar posibles sustos con la fianza (s, te piden fianza). El verdadero uso de estos apartamentos es nicamente el de dormir, si pasas ms tiempo puede ser agobiante. Adems, nosotros tuvimos problemas con el olor de las tuberas y todo ola bastante mal.
Dec 2nd, 2022