Preston Road Post Office

This post office is run in two modes- slow and stop - they severely lack customer service experience and peoples time - they create their own bottle necks in queues build up you need to set aside 1-2 hours of your time if using the devices of this post office. The height of rudeness they talk on personal mobile telephone to whoever, whilst your at the counter waiting again to be served snd this is done whilst they on phone absolutely rude and makes the customer feel they are intruding on their time. If there was a zero star rating - this is what I would like to award ZERO. They really need to understand time and speed .
Mar 31st, 2023

Mar 21st, 2023

Nah they regularly making you wait
Mar 21st, 2023

Feb 15th, 2023

The asian lady needs training in dealing return parcel!! Please avoid at all cost I would like to make a complain about the post office next to the Preston Road Station with the address 267 preston road HA3 0PU I was returning a parcel for a a retailer Godiva and the Asian lady at the counter told my husband to get a print out of the label Whereas I had an email from Royal mail to simply show the QR code and the staff will scan the code and print the label This is second time it has happened to be and clearly the ladies in the post office need proper training. She wasn't helpful at all infact my husband went to the nearest cyber cafe to get a print out of the lable. she was not even ready to provide a small part of tape to stick the label. And wanted us to buy the whole tape. Whereas this service should have been free. as in first instance the label should have been printed by her after scanning the qr code.
Dec 12th, 2022