Coughlans Banstead

Been a few times but each time come away feeling dissapointed. All the staff (there is literally no exception) are incredibly rude. The woman with the dark curly hair could care less that you are a customer and cant look you in the eye let alone speak in a civil manner. What's with the accents? Do they all travel in from East London. Give it a rest, you cant hear the Bow bells from Banstead. Dont bother going. Its like a Greggs with delusions of grandeur run by Fake Pearly Queens from the back end of Surrey. The food is sub-par (as you'd expect from a Greggs) so if you do go understand this is not an Artisanal Bakery as it claims to be. 1 star because the food is edible at least.
Feb 27th, 2022

Unfortunately the women that served you is so unwelcoming :( I only orders a salard roll and she was so miserable and rude I know we all get our off days .. but is been the last few times I have visited now and still always horrible to the customers I dont think I go back no more I fact my other work colleague said the same thing about her I guess she has her troubles but so does everyone Should not really be serving the customers People want to feel welcome when they enter a shop Not feel like we intruding ! Its a shame , I start getting my morning rolls from edibles now instead
Nov 27th, 2022

unhygienic
Oct 13th, 2022

Really disappointed that despite me asking as I walked in do you do hot sandwiches and being assured that you do, the fillings were stone cold. I was dubious of the temperature of the sausages as the girl making them was handling them to slice them. So I asked again -are you sure those sausages are hot? Both girls assured me they are hot as they came off of a hot plate. I walked one minute up the road and tucked in, only to find they were cold and stodgy. So annoying, really wish Id have walked a little further to a cafe where the fillings had been freshly made or at least kept properly warm. Bread was sliced really thin and seemed cheap. The least I expect from a reputable bakery. Shame.
Aug 19th, 2022

Food is amazing and staff really friendly!
Mar 3rd, 2022