Banbury Lodge - Drug Rehab & Alcohol Rehab Oxfordshire

Banbury Lodge and the fantastic staff probably saved my life, I was at rock bottom and truly desperate. I have never seen such kindness in people, staff and fellow peers. I'm grateful to one and all there. I'm now 50 days sober and really healthy, happy and sober. For good.
Apr 21st, 2023

My friend went here for detox, but left after 2 days as the hospitality was awful got shouted at for not rinsing his plate off, not letting him use the gym for 9 days and taking away his phone and only letting him have it for 2hrs a day. I know its rehabilitation but spending 14k you'd expect alot better company and welcoming. I thought these places treated ppl with respect. That's why they only take all money upfront and no deposit, it's because you wouldn't pay the rest after finding how bad it is ( DONT PAY ITS MISLEADING)
Mar 15th, 2023

Excellent therapy, good facilities, a kind and caring environment, friendly and welcoming staff. Going there was one of the best decisions of my life, saved my sanity. However 2 drawbacks, minimal outside space to get a stroll and some fresh air which I missed greatly, and the food... well, simply not acceptable, especially if you are or prefer vegetarian.
Mar 3rd, 2023

Good atmosphere, helpful staff ,good customer service
Sep 3rd, 2022

My partner has just returned after only staying 1 night and two days, and thank god. When we arrived it was run down, nothing like the pictures. I had my reservations immediately but me and him were willing to try. After his arrival he was left to his own devices, in fact the whole time we was barely checked in on. He wasnt provided water, only a mug which had to be filled up in a communal area. For someone who was withdrawing, there was no care given and on his first full day expected to attend group therapy. Meditation in consisted of a fellow addict choosing a YouTube video to watch, with no guidance from staff, in fact on all acts the staff were pretty absent and uncaring, seems it is a place run mostly by addicts, following 12 step program available free on the outside world. I would not recommend this place and I will be complaining to Bupa, they should be taking more care in finding a provider who provides a better service to people in time of need and desperation, rather than a run down travel lodge with untrained staff and unsupervised therapies. Even the food is basic. The place isnt awful but it isnt up to standard for the 14k they are charging for 28 day stay.
Aug 27th, 2022