Hopes News

Bought 2 small items off ebay with the option of delivery here, both items were refused to be accepted by hopes newsagent when the courier tried to deliver them. Now having to wait for them to be returned to the sellers address so he can find a proper collection point that will accept parcel delivery so they can be resent, if your not going to give a service that you advertise then I suggest you remove yourselves from the delivery list hopes newsagents because like me you will have no hope ever getting your parcel.
Apr 27th, 2023

An EBay collection point that wont accept collections
Apr 15th, 2023

Supposed to be open until 2PM on Saturday. Arrived at 1145AM to collect a parcel that I'd had dropped off there on Friday as we were snowed in. Door locked, a man with an unpleasant attitude came to the door and told me to come back on Monday, they're closed.
Mar 19th, 2023

We were snowed in and urgently needed a part delivering. So had it delivered to Hopes . It was open til 2pm on Saturday, got there about 11.30. It was closed, a man banged on the door as we walked away and said we are shut, come back on Monday. He was very impolite. So gasman was fitting us a boiler and we couldn't collect the part we needed so we have to wait a week now before he can come back . If they were in the shop, why couldn't they just give us the parcel !!!
Mar 18th, 2023

You should rename your shop NO HOPE. No hope of service, no hope of manners, no hope of help. Rude unhelpful staff. Never again. If you dont like working or owning a shop then leave. You are a disgrace. In reply to your rude response. I have MS which causes confusion (in response to your attitude re. Difference between a QR and Bar code).I cant work and I most certainly am no Princess!! But thank you for your rude assumption. You WERE rude. It was obvious I was distressed and you sat that, unhelpful. And judging by your other reviews on here, you are deluded about how marvellous you think you are!
Mar 9th, 2023