Showcase Cinema de Lux Teesside

We went to see the new guardians of the galaxy (couple night) and I bought the 2 for 1 tickets and with the student prices as we have both just finished our uni year so we had no passes to prove it so the guy scanning the tickets (who btw was a complete AR SE about the whole thing) didnt let us through. Although I had confirmation that I was on the course through an email with student fees etc. This wasnt good enough as i could be anyone ( even tho it has my name on which is the same name on my booking and on my insider account) Like seriously for the sake of 3 extra I had to wait 10 minutes to sort it out at the desk, feeling embarrassed and frustrated. Receptionist was helpful and kind but the grouchy manager seemed inconsiderate and refused. We always book student passes with us both being 20 along with saving us a little money and have no problem. Dont usually right complaints but the whole thing was handled poorly and ruined the atmosphere of the movie. They usually have younger more mature staff members on the movie entry but like I said this guy (in his 40s at least) thinking he was better than everyone had a attitude. Movie was a really good watch just had the past experience in my mind through the whole thing.
May 4th, 2023

Always clean and tidy, the seats are so comfy!
May 2nd, 2023

Great comfortable seating at a reasonable cost where other cinemas charge you more for bigger seats
May 2nd, 2023

The reclining chair's are so comfortable
May 1st, 2023

May 1st, 2023