Keys Fine Art Auctioneers

When winning an item you need to get on to shipping right away as they are charging people for holding the items 5 per day. Thundering rumbles of buyers all over the uk think they are being unreasonable and the people at one delivery service said they were "good for business because the auction house is so unreasonable to their clients". In short, because they are isolated in Aylsham you need to think if you should consign to them (because if they are aggravating dealers, you might not get a good hammer price, regardless of the internet), and if you want to buy anything too. Bishop & Miller are on the A14 and friendly - they also have a posh new showroom in Glandford near Holt. Cheffins and Sworders are more professional too.
Apr 23rd, 2023

Visited for a valuation. Everyone very helpful and the valuer was honest about my item. Will use again and the caf is a nice pkace to sit.
Mar 13th, 2023

Great service from Emily and the team at Keys Auctioneers. I purchased an item of jewellery by means of the Keys online live bidding facility, a simple process to register and bid. The invoice promptly arrived following the sale. Upon payment of the invoice, the item was promptly sent by recorded delivery. Upon receipt of the item, I found it exactly matched the auctioneers description. In summary, I extremely impressed with the professional service provided and have no hesitation in recommending Keys
Feb 7th, 2023

Friendliest Auction House I have dealt with. Very polite and friendly, and quick to reply to emails. They provide item packaging for 10. I am very pleased with their customer service, especially to Emily who was dealing with my requests. Highly recommend.
Feb 3rd, 2023

Took funds from card without prior reference. Then Lost the item. The bare minimum of an apology for the loss from a minion and no explanation from a director despite my request for one. Rude and unprofessional behaviour. VERY DISAPPOINTED
Feb 3rd, 2023