Mandeville Surgery

Absolutely rubbish service and rude receptionist. My first time trying to book a telephone consultation and still waiting 3 days for a call back. They speak to you like you are dumb and your fault taking all responsibility away from the surgery. Severe lack of compassion and empathy. I had no choice but to change to this surgery. I really wish I had not.
Apr 22nd, 2023

Went in the other day. The young receptionist couldn't have acted more bored if she tried whilst dealing with me. The absolute worse part was that she obviously had a bad cold and kept coughing and sneezing into her hands. Not once did she use hand sanitizer. Disgusting and incredibly bad mannered. Has she forgotten what covid is?
Apr 16th, 2023

Rude and absurd receptionist with attitude. You cannot have simple conversation with them. I wish I could rate them zero.
Apr 12th, 2023

Compared to my husband's old surgery, they are the best. They don't get enough praise. Recently he had a text message to record his blood pressure and he says it was so easy to use the link. The old surgery used a portal and kept telling him that his blood pressure was too high to record, try again. Thank you for answering my questions about his meds, again the old one didn't cooperate even though I was the medical power of attorney....
Apr 1st, 2023

Mar 20th, 2023