Bristol Street Motors SKODA Aylesbury
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Hours
Chamber Rating
-
Susan Cobb
Feb 14th, 2023 -
Leanne Wingrove
Apr 27th, 2023 -
Andy Kirby
Feb 14th, 2023 -
john fenn
Jan 23rd, 2023 -
Rob Barnes
Jan 22nd, 2023
Contact Info
- (129) 659-2329
Questions & Answers
Q What is the phone number for Bristol Street Motors SKODA Aylesbury?
A The phone number for Bristol Street Motors SKODA Aylesbury is: (129) 659-2329.
Q Where is Bristol Street Motors SKODA Aylesbury located?
A Bristol Street Motors SKODA Aylesbury is located at Bicester Rd, Aylesbury, eng HP19 8BL
Q What is the internet address for Bristol Street Motors SKODA Aylesbury?
A The website (URL) for Bristol Street Motors SKODA Aylesbury is: https://www.bristolstreet.co.uk/find-a-dealer/skoda-aylesbury/?utm_medium=local&utm_source=google_my_business&utm_campaign=skoda_aylesbury
Q What days are Bristol Street Motors SKODA Aylesbury open?
A Bristol Street Motors SKODA Aylesbury is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 9:00 AM - 6:30 PM
Tuesday: 9:00 AM - 6:30 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is Bristol Street Motors SKODA Aylesbury rated?
A Bristol Street Motors SKODA Aylesbury has a 4.0 Star Rating from 103 reviewers.
Hours
Ratings and Reviews
Bristol Street Motors SKODA Aylesbury
Overall Rating
Overall Rating
( 103 Reviews )
Leanne Wingrove on Google
There is a a general lack of organisation within the dealership and the constant need to keep returning back and forth to sign different documents is tedious this could be easily solved if various departments within the building communicated to eachother better. Since first deciding to purchase our Skoda kodiaq back in January we've visited the dealership 7 times. The car was delivered to us at the start of February after being serviced. We quickly realised parts of the interior trim were broken and missing which we contacted the sales team about within 14 days. Shortly after this we realised a problem with the rear brakes we returned the car to the servicing team and were given a courtesy car for the day the brakes were greased and the car returned to us. The same day we contacted Skoda again to report the same issue and screech coming from the rear brakes. A further month later we were offered another appointment with the servicing team and a courtesy car booked for us. Imminently due to give birth to our child and with an appointment to get to, it was important we could rely on having transport. On arrival at the dealership we were told the courtesy car booked for us had been sold and the options were to rebook or wait until the garage had replaced rear brakes.
I would strongly urge people to consider all options around buying a car from here and taking out any of the additional servicing plans. Our experience has left us with zero confidence in our servicing package or with the level of customer service we've experienced. We've had no answer to the missing trim and no satisfactory answers to our concerns. Almost 30k spent on a car with dodgy brakes!!!
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Andy Kirby on Google
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john fenn on Google
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Rob Barnes on Google
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Susan Cobb on Google
I've rung again this morning, and been put through to the wrong department who apparently can't put me through to the right department, but at least the helpful gentleman on the phone is going to try and email the correct department for me. I'm not optimistic.
They also owe us a bin for our car, admittedly it's only 15 on the price of a car, but we've still paid for it and it's still not been delivered despite someone assuring me before Christmas that they would reorder it.
Basically massively disappointing customer service, if they weren't our closest Skoda dealer by miles I would be going elsewhere.