Sunbeams Thorpe Park

Its been a while since my son went but I am suddenly disturbed by how nasty the overall experience was. It was the first nursery my son attended so I didn't have much to compare it to. I look back it was really not nice. I remember the reception girls being extremely snotty and rude. Just a few examples- I arrived 1 min before afternoon slot and she wouldn't allow my son to go up. I asked if they took pictures of my son for an on line diary- clearly I was referring to a way parents can view the pictures privately- I remembered them briefly mentioning this. She acted completely confused like she had no idea what I was referring to, said we don't post pictures online then closed the subject. One time my son was crying because they tried to force him to sit. One time I saw him all alone sat on a chipped paint window sill while the staff chatted to some dad. I really wish I had pulled him out. The first day I arrived and I remember his lip was bleeding! They also have toxic fake grass.
Dec 1st, 2022

My daughter has attended Sunbeams since she was 6 months old. She now leaves in August to move onto school. Sunbeams have been amazing with her and my daughter and I will be so sad when that day comes. Throughout the years she has been at sunbeams her keyworkers have been excellent. All the staff are lovely who I've come across and truly are all amazing people who put so much effort into developing these small humans. My daughter's favourite bits about Sunbeams is the freshly cooked food, playing outside and her keyworkers.
Jul 8th, 2022

Daughter loves it here. All the staff have been fantastic. Really good fresh meals.
May 7th, 2022

My Child goes to this nursery as will his little brother when he's old enough. The children are really well looked after. My child always comes home singing new songs thats they've learned. The staff are always really poilte and informative and give you a brief of what your child has been up to at pick up time.
Jan 2nd, 2022

I will not recommend!!, i find them very money-oriented & withdrew my son as i find attitude of the Manager & staff rather questionable. I was often contacted to collect my child for the slightest cough or sneeze, once contacted at least 3times whilst at work to collect him as he was very poorly only for me to leave work, arrive 2 mins later & find him running and playing with his friends. They would throw his packed lunch away claiming he does not like it and persuade me to pay extra 6 for his lunch. The last straw was when my son had been off ill from nursery for a whole week but attended a birthday party he was invited to by one of his friends. We recognised and sat next to the nursery Manager & another staff but both ignored us and did not even ask if my son was feeling any better despite been off the whole week. Extremely glad i left for another OFSTED rated nursery up the road, No 50 joining fee, Better day rate "including meals" & my son has hardly ever been poorly.
Apr 10th, 2020