Commercial Vehicle Direct

If I could give zero stars I would. Do not use this company. They want me to pay around 1500 to cancel a policy mid way through the year. What this company fail to tell you is that you actually have the pay the loan amount in full if you wanted to cancel. They have purposely taken 11 days to get back to me so another monthly payment is due. Please avoid them. I have reported them to the fca but imagine that most of their scamming ways are in the 30 pages of small print somewhere. I dont know how they are even allowed to operate. Customers are obviously trusting them to find you the best insurance deal but what they are really doing is ripping you off. It will probably cost me more to try and issue a small claims against them for Mis-selling this whole insurance policy than it will to cancel the policy but they should really be more transparent about all the hidden fees and costs.
Feb 13th, 2023

Avoid them. Something is not right.
Jan 20th, 2023

Stay well away from this company, they charge a fortune and give some of the worst customer service I have ever experienced. You will spend hours on the phone to them, they don't respond to emails and give conflicting information -assuming you can wait on hold for that long. One star is generous.
Dec 17th, 2022

No wonder they have so many bad reviews. They asked me for my bank details through phone when they know the calls are recorded (even the security code on the bank) They charged me every month 120 and when u try to cancel the insurance they make you pay a fee of around 100 They said they dont keep records of customers bank details then how you charge me every month through my debit card?
Oct 26th, 2022

Oct 22nd, 2022