Onlevel

The best
Mar 10th, 2021

Jan 4th, 2021

Great value, service, products and all project friendly and site friendly. Easy to install, saved me further costs on site compared to most systems on the market.
May 29th, 2019

This is partly a review of Onlevel and partly a review to talk about my experience when trying to purchase one of their prodcuts. 4 weeks ago I asked OnLevel for a quote on their online chat, which, reassuringly suggests "We reply immediatley". so an hour or so later someone responded advising me that they had been too busy to deal with my request and to source a quote from one of their suppliers. I reached out to 3 or 4 via their homepage contact sections, one via phone direct. The one I phoned answered with "Hello". Afetr verifying I was speaking to the right company, and after explaining what I needed, I was asked to call back in three hours as "the guy who quotes is busy off site". From the web requests, either no responses were forthcoming, which is of course not Onlevel's fault granted, or I have had communication and am still waiting for the quote. After now losing patience I have been in contact with Onlevel again and a week on am still awaiting a quote, which I understand will be coming from a company who I have already been in contact with, hmmm. This is all rather dissapointing, as Smooth AR product looks great and would be a great solution for us. As this is an off the shelf product, so to speak, and as what I am asking for (6m run with a 2m return) is a very small and uncomplicated request, I have no idea what the delays are here. So bottom line for me is, I can only review the service, pre-purchase, which has been well below par. It makes me question what service I would receive should I need to order the product, and what service I would get should there be an issue. Again, I realise I am dealing with Onlevel's distributors here, but I think it's important to note the inability of Onlevel to even get me a quote. Nice product, whish I could buy it.
Sep 18th, 2022