LloydsPharmacy

Progressive getting worse...
Mar 6th, 2023

I had only just moved into the area and was about to run out of an important medication. The pharmacist (J) was on the ball, thorough, got a prescription from my former health centre, and I collected the item later the same day. Thanks and well done. When I needed help you were there.
Jan 24th, 2023

I am changing my review again as I've really had it with this pharmacy. Twice they have flat out lied saying "the doctor cancelled your prescription". Twice I've been told this when, according to the surgery, its simply not true. Nothing happens on time at all. No one answers the phone, maybe if you did you could let people know if they need to try and catch you while you're actually open! I am going to make a complaint to head office. Its been getting worse for a while now. There's such an opportunity for another pharmacy here in Attleborough, I'll keep my fingers crossed...
Jan 20th, 2023

AVOID AT ALL COST Worst chemist ive come across SHELVES COMPLETELY EMPTY Never open if they are you would have to wait 40 minutes plus for your prescription Worst of all the entrance doors dont work for disabled people Hasn't worked for over a year When challenged about this they just shrug and say they have already been out to repair Shouldn't be in a job Utter utter shambles
Dec 24th, 2022

Recently moved to Attleborough & was pretty speechless with the service at Lloyds Pharmacy! I queued for 30minutes to find I wasnt on the system (was drs fault) the second time I went in I queued and in the process the lady servicing spoke to the elderly couple infront of me like a piece of S*** and then my prescription was not completed after 5 days & they hadnt even ordered them in yet but apparently would arrive the next day. I went in for the 3rd time and they still hadnt arrived! I queued each time, a lot of the time there was about 4/5 members of staff out back and they saw the queue and just chatted. The shelves are half empty. The service is terrible, not one person apologised for the wait to anyone! My prescription is steriods and not meant to stop taken them but by the time I finally got them I hadnt taken them for a week/2weeks which isnt good! I now get my prescription sent via Royal Mail for free and wow its sooo much easier and great knowing I wont have to go back for a while.
Jan 13th, 2023