Local Groundworks Limited

Critical: Professionalism
Apr 3rd, 2022

My new resin steps & path looks lovely and is a big improvement on the original concrete however upon closer inspection there are faults with it. As you can see from the photos it's not what I would consider a neat job. Bad points: - Edging joins don't meet in places - Sharp edges left - Excess adhesive not wiped away - Resin bits left in the garden where my dogs could potentially ingest it - Risers boards were not used to match the treads so it looks a bit odd from street level. - Turned up 2 hour later than advised - Didn't have a wheelbarrow with them so they borrowed ours and left a lot of adhesive residue in it. Good points: - Quoted and booked in very quickly - Made safe the steps where concrete was crumbling away with a 4 inch gap underneath where the ground had settled over the years. - Improved look of path & steps and added curb appeal - Used Resin bound rather than bonded which is superior in quality. - Resin has non slip properties and is permeable so water will soak through it rather than pool ontop (safer in winter). - Bill and the lads were pleasant at all times. - Worked the whole time they were at the property (4-5 hours) without breaks. - Kept us informed when they were moving on to each stage of the process - Answered any questions - Were knowledgeable about curing times - 10 year guarantee on the work Again I reiterate that it does look vastly improved from what it originally was like and the faults are not noticeable at first glance, but given the price of the job I expected more care and a better quality finish. Service: Hardscaping
Sep 29th, 2021

I would not use this company as the chap I dealt with on the phone was very unprofessional. He said he would come out and quote today before 12 noon. At 1pm I called to see where he was and he said he forgot! I asked him if he was still coming out today and he cut me off. I can only presume that the standard of work would be as shoddy as their service.
Sep 23rd, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Driveway replacement
Jul 28th, 2021

I would not recommend this company.
Jun 18th, 2020