Kitchen Collection
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Mortimers Industrial Estate, Units 12 to 14, Romsey Rd
Ashurst, Copythorne South and Netley Marsh Ward, eng SO51 6AF - (238) 058-0235
Hours
Chamber Rating
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Helena Cepparo
Feb 11th, 2023 -
Caroline Harrison
Apr 26th, 2023 -
Abdel Azzam
Feb 26th, 2023 -
Imogen Maughan
Feb 20th, 2023 -
allan jellett
Feb 12th, 2023
Contact Info
- (238) 058-0235
Questions & Answers
Q What is the phone number for Kitchen Collection?
A The phone number for Kitchen Collection is: (238) 058-0235.
Q Where is Kitchen Collection located?
A Kitchen Collection is located at Mortimers Industrial Estate, Units 12 to 14, Romsey Rd, Ashurst, Copythorne South and Netley Marsh Ward, eng SO51 6AF
Q What is the internet address for Kitchen Collection?
A The website (URL) for Kitchen Collection is: https://www.kitchencollection.co.uk/
Q What days are Kitchen Collection open?
A Kitchen Collection is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Q How is Kitchen Collection rated?
A Kitchen Collection has a 4.6 Star Rating from 65 reviewers.
Hours
Ratings and Reviews
Kitchen Collection
Overall Rating
Overall Rating
( 65 Reviews )
Caroline Harrison on Google
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Abdel Azzam on Google
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Imogen Maughan on Google
We have been so happy with our new kitchen, I honestly cannot emphasise how amazing the quality is! It's strong and sturdy. We have had other tradesmen visit our home to do other projects and they have all really rated the kitchen.
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allan jellett on Google
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Helena Cepparo on Google
EDIT 14/2/23 - kitchen collections answer simply goes to further support my feedback on their terrible service and attitude towards clients.
Instead of learning from mistakes, they continue exactly on the same page as they gave done the whole way: they lie, find excuses, and dont take any responsibility for their disgraceful service. For example, I never stated or asked for a design. They simply messed up an order; I never changed a single thing on my order, they simply repeatedly delivered (at a painstakingly slow rate that took months on end) wrong and defective items; I never asked for a different height, I provided (in writing) the ceiling height and the specific that I wanted a floor to ceiling kitchen and they forgot this when preparing my order; yes, I did have to order extra parts as they had completely forgotten them when preparing the order on the design provided; and yes they did have contact with our architect, who had to chase them with dozens of emails and calls, as they were not answering me on the phone or by email.
Dont believe the FAKE REVIEWS they have on google. This review comes out of the fact that they actually tried to have my negative review on trust pilot taken down, and have managed with some clients who had placed negative reviews on TRUST PILOT and refused to disclose their full details when kitchen collection notified their negative review to trust pilot as they did with mine. They are a disgraceful company and I can provide further details to anyone thinking of using them. Avoid, also considering they ask for full payment to then disappear into thin air in terms of fixing their own mess of a service.
By the way, they DO NOT PROVIDE AN INVOICE on any appliance bought with them, so you will inevitably have issues with guarantees. Dozens of emails sent, and I still today have not received invoices.
If you really like their kitchens please take notice that they are simply RESELLERS for U-FORM, and I would suggest you check UFORM's website so as to find more trustworthy resellers.
I am attaching a couple of photos of our kitchen, 14 months after order and payment, showing just a part of the many still missing parts that kitchen collection either hadnt thought about in the preparation of our order (full design provided), or provided defective, and never substituted.