Kitchen Collection

Such a stylish,high-end showroom, and staff with excellent knowledge of their products. The homeware section has been put together beautifully, again, fantastic products. Will definitely be returning.
Apr 26th, 2023

We spoke to so many kitchen suppliers and Kitchen Collection was the best by far. The products are great, the prices are competitive and they went above and beyond when it came to service (a special thank you to Craig and Gilly). I highly recommend using them rather than the usual household names and I also recommend visiting their showroom if you can.
Feb 26th, 2023

A huge thank you to Craig and his team for everything they did to help us with our kitchen project; from the smooth and prompt communication, to advising about delivery timeframes and going above and beyond. We have been so happy with our new kitchen, I honestly cannot emphasise how amazing the quality is! It's strong and sturdy. We have had other tradesmen visit our home to do other projects and they have all really rated the kitchen.
Feb 20th, 2023

Lovely showroom, very helpful staff, excellent website for building your order. We are still 6 weeks from delivery so will reserve judgment on the units until then.
Feb 12th, 2023

I had actually forgotten this terrible company, if they had not reminded me themselves of what an awful experience I had with them when they had trustpilot contact me in these days in an attempt to have my negative review removed from their website. So here goes a second negative review on google too. KEEP CLEAR FROM THIS COMPANY. Ordered kitchen, payment requested upfront. They got the order wrong by at least a dozen items, delivery was in bits and pieces, delayed and spread in a period of no less than 10 weeks, with half items delivered unpackaged, scratched, missing pieces or defected. Once they received payment (all asked upfront, a month and a half in advance), they literally disappeared. Dozens of phone calls and emails to received no answer, and whatever the issue it was not their fault. I still today, at a years distance have an incomplete kitchen. I would have taken them to court if it werent for the costs, and the thought that with the way they work, they might actually go bust before actually refunding me. EDIT 14/2/23 - kitchen collections answer simply goes to further support my feedback on their terrible service and attitude towards clients. Instead of learning from mistakes, they continue exactly on the same page as they gave done the whole way: they lie, find excuses, and dont take any responsibility for their disgraceful service. For example, I never stated or asked for a design. They simply messed up an order; I never changed a single thing on my order, they simply repeatedly delivered (at a painstakingly slow rate that took months on end) wrong and defective items; I never asked for a different height, I provided (in writing) the ceiling height and the specific that I wanted a floor to ceiling kitchen and they forgot this when preparing my order; yes, I did have to order extra parts as they had completely forgotten them when preparing the order on the design provided; and yes they did have contact with our architect, who had to chase them with dozens of emails and calls, as they were not answering me on the phone or by email. Dont believe the FAKE REVIEWS they have on google. This review comes out of the fact that they actually tried to have my negative review on trust pilot taken down, and have managed with some clients who had placed negative reviews on TRUST PILOT and refused to disclose their full details when kitchen collection notified their negative review to trust pilot as they did with mine. They are a disgraceful company and I can provide further details to anyone thinking of using them. Avoid, also considering they ask for full payment to then disappear into thin air in terms of fixing their own mess of a service. By the way, they DO NOT PROVIDE AN INVOICE on any appliance bought with them, so you will inevitably have issues with guarantees. Dozens of emails sent, and I still today have not received invoices. If you really like their kitchens please take notice that they are simply RESELLERS for U-FORM, and I would suggest you check UFORM's website so as to find more trustworthy resellers. I am attaching a couple of photos of our kitchen, 14 months after order and payment, showing just a part of the many still missing parts that kitchen collection either hadnt thought about in the preparation of our order (full design provided), or provided defective, and never substituted.
Feb 11th, 2023