Energy Gain UK Ltd

The comments on the site are consistent with my experience which has been very mixed. My initial impression was very favourable (plenty of these comments) with discussions about solar panels, THD and heat pumps with Clive the director, who was certainly knowledgeable and charming and on that basis we have had solar panels and a heat pump installed. From the beginning we have had a number of problems with a poor installation of solar panels, power supply tripping and eventually the solar panels needed to be lifted and the appropriate ground work performed with hired builders before they were reinstalled by EnergyGain (months of solar panel down). As regards the heat pump the compressor has broken twice in 2 years and it has not worked for 9 months of the 2 years. The company who supplied the heat pump have gone into liquidation and initially no tangible help offered to resolve the problem . My conclusions are that Enerygain have good ideas and potentially good products but fall well short on installation and aftercare. Now writing in Sept 2022, i am delighted to update this review with a very positive interaction with Craig Jones, who could not have worked harder to rectify the situation that he inherited from others. Craig came to visit the site and personally drove the correction and restoration of a working heat pump. Thanks to Craig , the heat pump i bought finally works and its great
Sep 10th, 2022

Similar to a few people on here I had an installation at my house a few years ago. My inverter recently failed and I got in touch. Phil and the companies Head of Operations was in constant contact. They supported me through the warranty process brilliantly. During the actual installation the install engineers were extremely helpful and talked me and my partner through the works. Great work and after care. We could not recommend them highly enough.
Aug 29th, 2022

I couldnt recommend Energy Gain UK high enough. We had a system installed pre-Covid and I had an issue with my meter readings. I spoke to a gentlemen called Mike last week and he couldnt of been more helpful. His knowledge was fantastic, and we got to the bottom of the problem over the phone. I enjoyed the interaction and Im glad we took the leap when we did, especially with the current energy prices.
Aug 17th, 2022

Aug 12th, 2022

Energy Gain designed and installed solar panel system for BFM Europe Limited. The company was professional from the start of the project, supplying all risk assessments and documentation on time for the project. The project when to plan without any issues and is now delivering a 87.5% reduction in summer day time energy usage.
Aug 4th, 2022