Tailor Made Mobility Ltd

Did not have what I wanted
Feb 17th, 2023

Cannot speak highly enough of our experience with Darren. Top rate advice and service. Thank you so very much
Feb 6th, 2023

Excellent service from Darren. He has expert knowledge in mobility scooters and was able to visit and demonstrate a scooter to my elderly mother. From ordering to collection was easy and swift. Thanks Darren for answering our many questions and helping us make the right decision. I would happily recommend your service.
Dec 25th, 2022

My mother-in-laws mobility scooter motor stopped working. I tried over a 2 week period to contact the company that sold her the scooter but only ever reached an automated answering service. Despite leaving messages I never received a response, even though I explained the scooter was unusable. Frustrated with a lack of response, and keen to get my mother-in-law mobile again, I looked for other mobility scooter services in Ashford, which is when I found Tailor Made Mobility and the wonderful Darren. Not only did he answer the phone, he listened to my explanation of the issue, suggested a few things to check and then arranged to pick the scooter up the following evening. As soon as he was able to look at it he diagnosed the problem, resolved it and called me to explain the issue and to arrange for the scooter to be returned. Such a contrast to the previous experience. Darren is clearly customer focused, knowledgeable and professional in his work. He was extremely polite and it was so refreshing to deal with someone who clearly just wants to resolve problems and make things better for people who need a little more help. In my experience you will not find a better service than that provided by Darren, he was excellent.
Mar 26th, 2023

We ordered an electric bed, after a lot of advice and help from Darren. He delivered and installed the bed, and showed us how to work it. Darren is so knowledgeable and professional, and helpful, we highly recommend using Tailor Made Mobility.
Dec 17th, 2022