Ashford Borough Citizens Advice

Reviewed my paperwork legal advice given confirmed I did not need to do anything. Man seen clearly knowledgeable made s phone call on my behalf to check what he had said to me about his understanding of the issue and confirmed I did not need to do anything with the manager of the organisation I was sent info about. Good parking. Time of appt etc all well.managed.
Mar 17th, 2023

Outstanding and helpful service. No faults at all.
Mar 15th, 2023

Very helpful
Feb 24th, 2023

I rang about asking for help with PIP forms due to disability and not being able to write due to the problems I have now and then had this lady telling me about my own life and about me playing football. I find this a little bit of an invasion of privacy as I never told this lady anything as regards when I played football and t he n she was trying to tell me that there was nothing unlawful which again has nothing to do with why I called and the help that I was asking for in filling in the forms and since then has ignored my reply to her email when she said there been a misunderstanding, there was no misunderstanding and this lady was being nosey and invading my privacy and life. Even after raising a complaint this establishment then try to tell me that I brought up Pro football which I had no. Wed to as it has nothing to do with what I was calling, also have been unable to provide me any valid reason for why this woman was bringing this up and then said we can offer you a form filling in appointment but not within the time scale meaning they have completely wasted my time and left me without being able to sort out these forms. Theyre a complete waste of time and space which has now resulted in the start of 3 operations I am to have being delayed because of this
Dec 11th, 2022

Jul 21st, 2022