The Olde Coach House Inn

Oct 2nd, 2022

Aug 22nd, 2022

Aug 21st, 2022

Below is a list of all the problems we encountered during our stay : Room 1 : no bath mat, shortage of towels, only 1 hanger, broken windows, no glasses, no hooks to hang up towels, plates instead of saucers and most importantly NO HOT WATER! The hot water in the shower was finally sorted late that evening (in the meantime, my friend had to come and use my shower!), but there was still no hot water from the taps. Room 3 : no bath mat, shortage of towels (I was told that the hotel was awaiting a delivery and that someone would bring me some - that was only resolved as I went to bed that evening), I had to ask twice and wait 3 hours for an iron and ironing board. No hooks etc. Bar : I asked for a gin and tonic, which was served without lemon. I had to ask twice to get some. We overheard the staff discussing the fact that the kitchen just couldn't cope and not to take any more bookings apart from guests staying. Then, whilst taking a food order from another guest, we understood that half of the menu items were not available. Restaurant : we ordered from the very limited menu. There weren't even any starters. Almost everything was served with chips! We asked for the wine list (which never arrived, we had to go and get it ourselves) - extremely disappointing!!! This is the text from Therugbytown.Co.UK, which is clearly grossly incorrect! : Description Tucked away in the quiet village of Ashby St Ledgers we are still on the doorstep, so if you are popping in for a drink or a meal it will be well worth the visit. We have built up an enviable reputation for our fresh food which includes our famous grazing boards, hanging kebabs, homemade pizzas, old comforts, homemade burgers, great steaks and homemade puds. The menu is the same in our contemporary restaurant or in our bar with its flagstone floors, low beams and open fires. We have recently won the CASK MARQUE ACCREDITATION for our cask ales and we also have a stunning selection of wines from around the world. You can enjoy a freshly made brew and choose from our coffee menu from a herbal tea to a latte. Thankfully the wine and steak were fine, but I was unable to eat mine, as it was food clearly taken from the freezer and thrown in the deep fat fryer, which is vile. We had to move our table, as the noise coming from the kitchen was so loud (rock music and singing!) we couldn't hold a conversation. I must, however, praise the two bar staff members who were running around trying to cope with everything and were extremely friendly and helpful (within the limits of the difficulties described) Breakfast!!! Which was supposed to be served 8am until 10am. At 7.50 we arrived in the restaurant (along with 6 other guests) to find all the lights out and no staff. At 8am, still no-one had arrived, so we managed to find a light switch and saw some cereal in the corner. That was all! No milk, no tea or coffee, nothing!! We had to go into the kitchen to search for something!! Without success, so every guest went away without being able to eat or drink. An absolute disgrace! I sent an email explaining our dissatisfaction and a week later, I still have had no response. The pub is in a beautiful location and it is such a shame. With good management and chef, it could be idyllic. Needless to say, we will not be returning.
Aug 20th, 2022

This is a lovely place to stay. Beautiful, quiet location and very handy for Silverstone, Rugby, Leamington Spa etc. The room my husband and I stayed in was in the quaint old part of the inn, access gained by a quirky staircase. The room had a stunning view and was large, light and airy. The shower was fantastic and there were nice complementary smellies. We could have done with more milk for coffees but that may be just us. The four poster bed gave a traditional ambience but beware those over 6' as my husband kept bashing his head on it when getting into bed or doing anything nearby!! ;-) We did have to wait a fair while before food arrived due to staff shortages but the food was fine, reasonably priced and decent portions. Checking in was quick and easy and Tom was very patient and directed me to the room. Finally a big "well done" has to be said to Claire who managed to keep a smile on her face dealing with everyone's breakfast orders on her own.
Aug 19th, 2022