Manfrotto UK Ltd

Apr 5th, 2021

Placed an order, received confirmation from them and paypal. The next day received email that it was on back order. I waited for 3 weeks, phoned to cancel as could get product elsewhere but neither Manfroto nor the company they out source delivery to , Kibo, have any record of me or the order. I gave them the Paypal reference from my paypal account but no luck.
Jan 26th, 2020

Paid for an online order for a tripod with ball head which had a delivery estimate of 3-5 business days. Emailed customer support near the end of business day 5 since my order hadn't arrived nor any update provided or any online order status changes. I received an apologetic email the next business day explaining that there was no stock to fulfil my order but two similar alternatives with a similar goodwill discount was offered with a suggestion to other alternatives. I requested for a refund.
Aug 21st, 2019

Products of dubious quality (e.g. tripod legs that fall apart, tripod heads which continue to move for several seconds after they have been locked). Service not much better.
Aug 14th, 2019

Mar 1st, 2019