Rivendell Vets, Vale Surgery

So grateful to all the staff at this vets practice who were so friendly, helpful, and understanding throughout our experience. They made the difficult day of putting our Labrador to sleep as good as could be with the utmost care.
Oct 13th, 2022

Went to this vets a couple of months ago had treatment done meds given quote to have 3 teeth out rang them today because my dog is bleeding heavy and almost had an argument because they can't find me on there system ?they even requested and got her old files from pdsa where she used to be treated and still can't find her on there system so know I have to frantically find another vet
Aug 15th, 2022

Horrendous experience. With the "COVID" excuse, you're left behind a mask, they take your pet somewhere in a closed room with no idea what's going on, you can't see anything, you just deliver your loved pet like a parcel and they hand it back to you like a tool after repairs. Do they do anything at all, or just charge you 66 to give you steroids for an itching cat and tell you what the Internet does already for free? There's no need for a vet for this.
Oct 24th, 2021

Had a bad experience at this vets once only out of our visits maybe a bad day on this occasion, other visits no problem and always quick at getting us booked in. had a chat with the vet about our previous issue at a later date and resolved the problem. Cannot fault how they are with our animals and also the system in place during the COVID period especially, so I have since changed my opinion and my rating mainly due to the vet having a chat with me about the past issue which was very professional of him.
Mar 8th, 2021

Great vet clinic. We've been taking our cats and now dog here for over 10 years and I totally trust them. The vets and vet nurses are all knowledgeable and caring. The sister practice in Farncombe is also very good.
Jan 23rd, 2020