Gravelwood Car Sales Ltd

Everyone loves tony :)
Mar 16th, 2023

Mar 5th, 2023

I purchased an M4 Competition from here a while ago. Sean sent me a walk around video where I could see the car had matching Michelin PSS tyres all round. When I asked how much tred the tyres had left, I felt like he kept dodging the question. However he did reassure me that all tyres would have at least 3mm of tred. When I went to collect the car I noticed the front two tyres were a mixed part worns and the rears were down to the wear indicators. I sent Tony a message on insta to address this as it left a sour taste in my mouth and a 1000 bill to rectify, this was the response I got; We always have tyres knocking about in the workshop, the original ones must have been low so the workshop would have replaced them . The rears will be 3 m or over when it left the workshop otherwise they would have been changed too. I totally appreciate I had the opportunity to walk away from the car but after travelling 260 miles i felt pushed into a corner. So where am I going with this; morals and ethics are subjective, my expectation wouldve been to get the car with premium tyres/good tred and if they needed replacing, for them to be replaced with brand new premium tyres not tyres knocking about in the workshop - at the very least I wouldve expected Sean to be transparent with me from the outset. After all it was 40k motor. Expect back street dealer service and quality and they should live up to expectations.
Jan 8th, 2023

I recently bought a car from Gravelwood. I'm based in Manchester and they are Kent so communication was key for me. Stuart answered all my questions and sent through all the paperwork I requested, i.e. spec sheet of the car. I bought the car on finance and there was an error. I spoke to them and this was fixed with no issues. The delivered the car for free and turned up in mint condition, very clean. Very happy with the service and the purchase made. Thank you
Oct 15th, 2022

Went to look at a few cars today and the salesman was super helpful, answered loads of questions and gave some very good opinions on what was the best option for me.
Sep 25th, 2022