Ardleigh Surgery

Poor all round Dr Cole should be sacked. Because she said my mum had an infection back in November. I was not happy with the diagnosis. So I took my mum to Colchester General hospital. Where she was admitted directly to Broomfield to find out her cancer had come back. And before the 4th April when my mum passed away. Dr Cole was sent to make things better with my mum and me. I am not having it. She was meant to have a medical review in January on her birthday. But it's a bit to late. As Dr Cole comes to mu mums address and said you have not been seen since January at the surgery. That was bull she saw mum in November. So I have been facing a up hill battle with the surgery to get my medical records. I am saying this don't go to Ardleigh surgery to be seen go straight to the hospital .
Apr 18th, 2023

Having been with this surgery for nearly 7 years and noticing a decline in the pharmacy I feel the need to write this review. Myself, I have noticed the slow process of medication being processed to Dedham chemist. However, my husband collects his prescription from the surgery and over the last year has noticed that the process is not only slowing up and there is a need to telephone the pharmacy to chase up medications. You would think it would be more proficient with a 3 hour break in the middle of the day.
Feb 24th, 2023

Not possible to get an appointment with GP. A completely broken system which delivered zero value for money for us as taxpayers. Productivity is so unbelievably low. Using Covid-19 restrictions ( which are massively out of date in 2023) as an excuse for poor performance. Rude and unhelpful receptionist. 19th-century phone line. No online option for appointment bookings. Go private only answer for a such a shocking waste of our money.
Jan 26th, 2023

Very rude reception staff, I spoke to a very obnoxious woman after I was on hold for 28mins to be told what I all ready new, this has got to be the WORSE doctors in this area, the surgery is a joke. And I'm making as formal complaint about there staff
Dec 14th, 2022

Cant ever get an appointment can't get a call back shocking
Dec 12th, 2022