Bradgate Brides

It's such a shame this wonderful place is closing down. We had a friendly and honest experience with a lovely lady called Jo. Thank you.x
Mar 16th, 2023

(Mother of the Bride) My daughter and I had a fabulous experience at Bradgate Brides on the 16/2/23. From the moment we arrived, until leaving the building, Jo was absolutely amazing. She was sooooo friendly, bubbly, honest, funny. (We did have some laughs). Nothing was too much trouble for Jo, she chose dresses that would suit my daughter, also taking into account the venue. Jo made my daughter feel relaxed, not pressurised in anyway, giving positive and complementary feedback, making her feel special, building up her confidence. Jo is am amazing asset to Bradgate Brides. There should be more Jo's like her in this world. Good luck to you for the future.
Mar 1st, 2023

We had a fabulous experience at Bradgate Brides - it was the first Bridal shop I had visited and Jo was amazing. Jo made me feel comfortable, took a real interest in my vision and the dresses are beautiful. I would highly recommend a visit to this Bridal Shop!
Nov 5th, 2022

I can't thank Jo enough for helping me find THE dress. I am a plus size and knew what dress I wanted, the sample size in BB was too small but Jo contacted the designer and found a shop with the right size to try on. She was amazing from start to finish, very respectful to my size and honest with it about what styles suited me best, not once did I feel my size was an issue, by the end of the appointment, I was practically naked but totally at ease and that is all down to Jo. I have ordered the dress today and could not be happier! The facilities are great (you'll get the whole SYTTD experience) the dresses are fabulous with so many styles to try and the service was faultless, I can't wait for my dress to arrive now. Top tip for brides to be: Do manage your expectations to avoid disappointment, wedding dress sizes are still very small compared to your high street size and you do need to check what samples are available in your size wherever you go. The bridal world is sadly still very fattist, designers will make dresses from size 0 - 32 but finding them to try on is like pulling hen's teeth!
Feb 19th, 2023

I should have left this review a long time ago and I hope the customer service has improved since (though I still see others making similar comments). I had an appointment with this store for my wedding a few years back and I left this store in tears. I was a size 12/14 top and a 14/16 bottom at the time- so a very average size, I was informed I could not try on many of their sample gowns "because of your size" (even open with a panel, as other stores did), the assistant also only wanted me to try on princess style dresses and was very prescriptive, telling me a more fitted style "wouldn't suit your shape" (I ended up in a more fitted dress from another supplier, I was an occasion wear designer at the time, so I had plenty of knowledge about what shapes might suit me). I walked out of the appointment after 20 minutes of being made to feel just awful about my body, it turned what should have been a happy day into something I still remember and feel sad about until this day. My bridesmaid who was with me was also deeply shocked at the whole thing. Thankfully other bridal stores were so much nicer and had absolutely no issues with me trying anything on- even when I asked them if they were sure. If you are a size 8 I'm sure you will have a great appointment, they have some lovely dresses (not that they really showed me any of them in detail) if you are a size 14 or above, unless they have changed their approach substantially, go elsewhere.
Jan 24th, 2023