Dipton Surgery

trying to get through to this surgery is an absolute joke..they constantly tell you to book your appointments online and when you try the system never lets you do it..The receptionist knows it all mind!
Apr 13th, 2023

well what can i say, have been a patient here for over 3 years, never had to bother them until recently. diagnosed with arthritis and the doctor treating me is on holiday. the dreaded receptionists are there to basically fob you off and 1 was very sarcastic today, 06/12/22. a simple request for a sicknote,which the doctor dealing with it has had the the request since 9am 05/12/22 and still hasnt done it. so thanks dipton surgery, my employer has told me no note ,no pay. look for a better practise, you might find one without sarcastic receptionists
Dec 11th, 2022

It's OK
Oct 4th, 2022

Today I rang for an appointment to see a GP. I have37 years as a health care practitioner so don't access the GP very much. I was told by the receptionist that I will be called by the Nurse Practitioner. I asked why not my GP,I was informed she had triaged me and only need the nurse practitioner. Sorry what medical training has she , also I resent having to have to inform her on why I need to see someone. Not happy
Sep 13th, 2022

Don't use this surgery if you want to speak to a doctor, reception knows best here. I am at the point I don't want to call them seriously thinking about relocating to different surgery. The problem isn't the doctors just the practice team. If you do get your doctor he/she is great but fight through receptionist first!!!
Nov 20th, 2021