Simplyhealth

A great place to work
Sep 9th, 2021

May 3rd, 2023

If telephoning, Simply Health be sure to sit down with a drink as you may become dehydrated waiting for a response which normally takes at least 30 minutes + (we pay for the call) during which time monotonous music is replayed over and over again. The medical service is abysmal and forget it if you want confidentiality or have not got a computer to check on their terms. I used to belong to HHA which was far superior, and which was taken over by other so-called providers. I am looking for another provider that is not administered by AXA as they are just money grabbers and no longer provide an ethical service. I have given the service one star as I wanted to post this review It is now under American ownership and the new CEO is SNEH KHEMKA. I am looking for other cover and as a specialist nurse I will advise my patients of the appalling service
Sep 25th, 2022

Apr 2nd, 2022

I've been with Simply health for years, and have never had any issues mainly because we never ask anything or make GP appointments. Once I had to call to clarify whether I can be covered and claim for sport massage (instead of osteopath), and I've been put on hold for 20 min. After that I've been told that they can't find my policy. Eventually when the lady found my policy (under joined policy with my husband), she said she can't confirm the details. It was my first call in probably 5 years or so. Terrible service, don't waste your time.
Dec 6th, 2021