Denplan

This is a border line fraud company. Once you sign up for the insurance through corporate benefit they quietly deduct from your salary yet not a single email or confirmation sent. After calling customer service through literaly 20 min wait they finally sent me a welcome letter and contract details. Making a claim is even more painful process, even dental treatment I received was more pleasant. I've never came across such a website that constantly times out and takes you to homepage, so difficult to navigate that I had to call HR to help me through. They openly state that must submit your claim within 60days yet once I submitted my claim they asked me for date treatment was completed and exact breakdown of procedures, Which most dentists do not provide on receipt.
Aug 22nd, 2021

Denplan =Poor service... All within 1 hour. today .. phone contact as instructed , press 1 and leave message their phone just hangs up (twice).. Live chat ( twice) Forget it !!.. type info for agent to respond..they don't/can't see your message..
May 2nd, 2021

Awkward to cancel contact. You have 14 days to change your mind and they send the paperwork 15 days later which is sneaky. I haven't been able to get treatment due to Corona restrictions so that's a big waste of money and no compensation from denplan, which is a worrying redflag as to how they would behave in light of a claim. Zero trust in denplan.
Feb 18th, 2021

Feb 13th, 2021

Wow great experience.Den plan great service. Thanks guys keep up the great work.
Feb 1st, 2021