Amesbury Post Office

Apr 25th, 2023

The woman behind the counter is lovely, however the bloke behind the counter is a miserable, rude, arrogant money scrounging parasite. We send letters/parcels regularly, but he always attempts to over charge until he gets questioned. Never listens to the posting service we request. We always double check the measurements & weight etc of item we are posting, so know exactly what we should be paying...but he always tries to pull a fast one. Won't be using this post office any further and will try to use the online royal mail service as much as possible to avoid giving this jobsworth any money.
Mar 15th, 2023

Very helpful and friendly post office! Always going above and beyond. Got my passport done here, took a total of 8 days to come through over the new year Bank holidays!
Feb 18th, 2023

Just so knowledgeable and helpful. The staff are very friendly and willing to help.
Jan 5th, 2023

On my third and consecutively poor experience at Amesbury post office, I thought it was time to comment. On a previous visit, the gentleman behind the counter insisted that the only method of posting a small parcel (to be signed for) was special delivery. When I challenged this he became angry and rude - and funnily enough I was able to send 2nd class signed for, at half the price (as no value or urgency). On a return visit this week, I asked for assistance on paying for vehicle tax. The documents were snatched out of my hand, and when I couldnt understand a barked instruction from the same gentleman, I politely asked him to repeat it, and again he flashed with a mumbled unclear instruction. At the point of payment, the card machine timed out before I had a chance to put my card in, I asked for it to be reset and entered my card. I didnt even get the option to put my pin in, before he barked at me and said it wasnt my card, despite my name in full capitals on the card, then he said it wasnt a debit card (it was), and then he said that DVLA didnt like my card - despite it being a post office card reader. My account is with a major UK bank- by the way and continued to work elsewhere for the rest of the day. I dont mind technical problems with equipment, but I do object to an employee or business owner lying or misleading customers. I would hate to think what this intimidating and dishonest behaviour has on vulnerable people who would be placing trust in employees representing the post office and Royal Mail.
Mar 14th, 2023