Urban Front

Very disappointing service, after what I had hoped to have been exceptional from a high end door company. Tyrone McDowall (sales) is a disadvantage to the company. His lack of understanding and communication within his role is not just lacking but when confronted with any challenges is defensive and unprofessional. It took nearly two years to work through the two doors which I purchased, two visits to the show room where the exact door was on show, he still managed to advise us wrongly in which we now have two doors we didn't ask for. Blame was solely directed at us and the first email from him presented us costs (insulting) for any type of rectifying. No phone call was made from him nor the directors in the company who we copied in. A company to avoid.
Apr 20th, 2023

Weve recently finished a self build passive standard house. I spent hours looking for a door that would not only blend with our cedar shingle cladding but be passivhaus standard and warrant the high prices that some of the glossy magazine door and window companies charge. I was surprised to find that these same glossy mag door companies simply couldnt help us when we mentioned the word passive! I cannot rate Urban Front highly enough. From the start they helped with choosing something that would fit in but the quality of the door is second to none. They are quite simply the best doors on the market and the price tag for ours was no more than the glossy mag door companies standard doors which absolutely do not compare with the quality and build of an Urban Front door. It will last us for the rest of our lives and it is a thing of beauty.
Mar 17th, 2022

Dec 19th, 2020

Mar 2nd, 2020

Ive had my Urban Front door for a few years now and I love it - get so many compliments - the team were super helpful and Tyrone was always very knowledgable.
Dec 18th, 2019