Water Meadow Surgery

Fed up of chasing up my prescriptions every single month, it's getting beyond a joke now. Very concerning that they thought 2 different prescriptions were the same medication . The receptionist usually tells you her life story when you've phoned up to ask where your prescriptions are, Also telling me she's actually changed to the new surgery herself . I took her advice and changed to the new surgery, so much more efficient and you don't have to listen to the patronising recorded message every 3 rings .Also my prescriptions are on time and a text sent to collect them .Dr Ram is the best at the new surgery very kind and understanding.
Apr 6th, 2023

Adequate but no better. Lacking in compassion. Love sending patronising text messages.
Jan 31st, 2023

Coming from a surgery where you ring first thing in the morning to be told you are caller number 34 my expectations were low when changing surgeries. But I have to say this is an amazing surgery. Receptionists are friendly and you dont have to wait over hour to get appointment. Everytime Ive had to call its never a headache. Very happy here.
Jan 30th, 2023

I would like to give a special mention to Dr Dupaguntla. I met with her for the first time today and she is by far the kindest and most understanding GP I have ever dealt with. She took the time to really listen and didnt rush me out of the appointment. I left feeling heard and understood and would like to say thank you. Having recently moved to the area Im very impressed with the overall service from Watermeadow Surgery so far :)
Jan 21st, 2023

I tried to get a 20 minute form filled in for an application to the armed forces and was met with rude reception staff being deliberately hostile and obstuctive after having given me three different deadlines, each one going up by 2 weeks. If you're thinking of registering as a patient here I strongly advise finding a different GP surgery with staff who actually want to help rather than being rude and obnoxious
Oct 8th, 2022