BGS
Chamber Rating
-
Madelyn Postman
I use Big Green Smile all the time for all my eco-friendly products, in particular bulk washing powder and all the other bits and bobs we need. Always happy with ordering, service and delivery, and I love the free samples!
Jan 15th, 2018 -
Jeannie Cooksley-Kar
Totally fed up! We placed an order on 26 Feb, Big Green Smile took payment. The order has been delivered to our local collection point but we have not received a collection reference code from BGS so cant pick up the parcel. Customer Services don't answer the phone. They have a recorded msg saying send an email. Done that, but they have replied to say they cant find the order under our name, postcode or email address. What a shambles! Have been going back and forth. Had to ring our collection point and get a ref no from the parcel. Have sent that via another email (4th one today) and left another phone msg. Still waiting How can we collect our parcel - which we have paid for - if they cant give us a ref code. What a waste of time. Wont order from them again.
Jun 21st, 2017
Contact Info
Questions & Answers
Q Where is BGS located?
A BGS is located at 57 Hill Ave, Amersham/Chesham, eng HP6 5BX
Q How is BGS rated?
A BGS has a 3.0 Star Rating from 2 reviewers.
Ratings and Reviews
BGS
Overall Rating
Overall Rating
( 2 Reviews )Madelyn Postman on Google
I use Big Green Smile all the time for all my eco-friendly products, in particular bulk washing powder and all the other bits and bobs we need. Always happy with ordering, service and delivery, and I love the free samples!
Jeannie Cooksley-Kar on Google
Totally fed up! We placed an order on 26 Feb, Big Green Smile took payment. The order has been delivered to our local collection point but we have not received a collection reference code from BGS so cant pick up the parcel. Customer Services don't answer the phone. They have a recorded msg saying send an email. Done that, but they have replied to say they cant find the order under our name, postcode or email address. What a shambles! Have been going back and forth. Had to ring our collection point and get a ref no from the parcel. Have sent that via another email (4th one today) and left another phone msg. Still waiting How can we collect our parcel - which we have paid for - if they cant give us a ref code. What a waste of time.
Wont order from them again.