Argos Amblecote in Sainsbury's

Well I won't be coming here again I brought a bush tv dvd combi Sunday I had to bring it back this morning the dvd was really nosey the staff wouldn't change it for another one thay said there wasn't any falt thay didn't even test it so how will thay know staff wasn't very helpful worst customer service luckily I changed it at the merry hill branch
Apr 24th, 2023

Terrible customer service by the manager and a member of staff. My husband ordered items using his argos card. Between this time and collecting the items he lost the card out of his wallet. He rang argos customer services and they cancelled the card but was told to take id to the store and proof of account and transaction and he could collect the items. We went to the store explained and showed everything argos had told us to show. All the proof was there. The manager refused to give my husband his items without showing the argos card and then went on to accuse him of being a fraud! I work on retail myself and I wouldn't dream of behaving this way with a customer. A solution could of been found or a call to argos could of been made at the time of service. Will never be ordering stuff to there again.
Jan 2nd, 2023

Very bad customer service
Dec 15th, 2022

Great staff and hardly no queue so recommend.
Oct 25th, 2022

We brought a tumble dryer today, 24/5, and my son kindly offered to collect it in a works van. They left it away from the van and when he asked for some help or even a trolley to wheel it himself he was given a very firm no. He could easily have done serious damage to his back. Ive just tried to complain by calling the store three times and each time after a lot of faf, the voice says please hold then it cuts off. I tried calling Sainsburys and it asks you to say after the tone the reason for the call then it too cuts you off. Last time we use there
Apr 26th, 2022